Windows 10 is the latest and most reliable Windows update that Microsoft users have been waiting to get their hands upon. The latest update has made it easy to access a lot many things at their fingertips including getting help with Windows 10. Microsoft has tried getting the interface as user friendly as possible and helps Windows with it’s own support systems. There are times when even this easy to handle operating system becomes difficult to handle and you as a user can help to get some help for many reasons. So now the question is how to get help in Windows 10?
Well, it is pretty easy once you find out how to do it. There are a few smooth steps you can take up your sleeves if and when you face any issue. These steps are pre-installed by Microsoft in your computer to help you get help easier. The Windows 10 update has brought such ways and in others the Microsoft team itself helps you out through their customer support helplines.
5 Ways to Get Help in Windows 10
There are many reasons as to why you would need help with Windows 10. Here we are going to bring to you the ways in which we tried and tested to get help in Windows 10 installed devices.
The desktop helps are not offline and you will need a steady internet connection which will eventually give you solutions to your inquiry.
More often than not, the Microsoft Windows 10 help will be provided to you by these easy ways in a matter of seconds. There is not much to worry and hence we suggest that you should just go through the 5 ways in which you can get Microsoft help and solve your system issues.
1. Use Cortana to Get Help in Windows 10
Cortana is the inbuilt help assistant that Microsoft gives to all the Windows users. The Windows 10 version of Cortana is more helpful than ever and needs fewer keywords and is faster to search and make things happen.
The digital assistant has answers to most of your questions even as small as asking keyboard shortcuts. The easy to access assistant is just a click away and makes sure to find your answers from the web if it does not have the answers ready for itself.
To enable verbal Cortana help, click on the mic button right beside the start menu or if you have already enabled the option, just go ahead and say “Hey Cortana”. This is the easiest way or you can always hit the Cortana search bar that is laid right beside the start button where you can type and inquire about all your issues.
Once the Cortona is active, you can easily ask all your queries. Right from the basic questions like “How are you?” to advance questions of any Windows problem, Cortona is always available for you!
2. Press the F1 Key
In the previous versions of the Windows there was no provision of this button on the home screen. The F1 key was included to initiate help through function keys. Before Windows 10, all the previous versions of Windows had the F1 key to have help initiated in a particular application. So let’s say you have the chrome application open and pressed F1, it will open google chrome help page which will help you get the help only for that application.
With the launch of Windows 10, there has always been speculation about finding the possible way to reach the help desk with the least amount of buttons pressed. Well Microsoft helps you out there and makes sure that the help function that they gave you in applications has been extended to their home screen too.
Now with the Windows 10 update, you can just go ahead and press the F1 key to get help from the home screen itself. This function will open the Bing Search bar which will help you search for the issue that you are facing and get a solution through the net for it.
If the F1 key fails, ensure you try the same function by pressing the start button with the F1 key that should do the trick for you. If the function is still not activated, there could be a possibility that the system has Function Lock on which can be easily unlocked by pressing on the Fn lock key and that will get the job done.
3. Get Help from Microsoft Support
There is a Microsoft support app pre-installed in your computer which gives you a direct connection with Microsoft itself, it’s named as Get Help app. That is pretty easy to reach and this way you can get legitimate solutions for your issue directly for the experts. Here’s a step by step guide:
Step 1: Press the start button and scroll till you find the option saying ”Contact Support”.
Step 2: If you are unable to find that option, look for the “Get Help” option which will be situated in the same location.
Step 3: There in the center you will find a search option. Click on it and search for whatever you need help with. For example, “reset my Microsoft Account password” and you will be prompted with the step by step guide as shown in the screenshot.
This option is more like a live chat but with AI or a bot one can say because the answers are automated and they come through a database and not from a human.
4. Try Built-in Troubleshooters
The built-in troubleshooting options given in the Windows computers are a real boon as they help you settle the issue you have with ease. They are pretty easy to reach too and Windows itself will guide you to use the Troubleshooting operations to get your issues inside the computer solved. If the Windows itself does not detect any issue with what you need help in, there’s a way for you to reach the Troubleshooters yourself. Here’s a step by step guide for it –
Step 1: Go to “Settings” from the menu .
Step 2: Navigate to “Update & Security” in the settings.
Step 3: Then go to “Troubleshoot” and follow the steps on screen further.
This should help you to fix basic problems in Windows 10 with the help of built-in troubleshooting. If the problem still persists, head over to the final set to get help in Windows 10.
5. Call or Chat with Microsoft
When you get through the option of “Get Help” in your Microsoft support, at the bottom of the page you will receive the option of further assistance or contact Microsoft support. Click on that, or click on Talk to person and then proceed with your product specification to click on Next.
This option basically puts you through to the Microsoft support team and recently it does that with a provision of putting a request for a call from them when an agent is free.
You have the provision to schedule a call when you are free and need assistance or even get to chat with the customer care and get your issues solved. This feature was recently brought to the service. This way you can easily get assistance related to Windows 10 issues. Besides this, you can also visit this link for get further assistance from Microsoft Support.
Did You Get the Help Finally?
We realize that Windows 10 has a newer format and there are still some bugs and issues one can face in it, just like errors like this one “The application was unable to start correctly(0xc0000142). Click OK to close the application”. There is nothing for you as a user to be worried about because Microsoft has tried and leveled up to get the user experience better and has made things easier for the users.
The issues you face in Windows 10 are commonly faced by many and hence we would suggest that in addition to all the solutions above, you could try searching on the web and find the apt solution for your problems.
These steps will ensure you get your issues eradicated. The Microsoft support team is prompt and are very helpful. If there are any more queries regarding how to get help in Windows 10, do let us know in the comments and we will be happy to assist you to our best! Head over to GeniusGeeks’ Windows world to read in-depth tutorials on Windows 10.