Touchpad Scroll Not Working in Windows 11/10? Here are the Fixes!

If you are using Windows laptops then touchpad scroll not working is a very common issue because somany users have reported this issue after installing new Windows 10 or Windows 11 OS update. In most cases, the issue is related to a driver or update issue. The touchpad is very important as you can easily scroll any page with a single finger.

If your touchpad scroll is stopped working then use these methods to fix it. You can use these methods to fix the issue with Dell, HP, Lenovo and Acer laptops.

How To Fix Touchpad Not Scrolling Issue on Windows 11/10

As mentioned, the most common cause for this error is a new Windows update. You can easily fix the touchpad scroll stopped working issue by fixing the Windows update issue.

Method 1 – Make sure that the touchpad enabled

Before trying any solution, check if the touchpad is enabled or not. To do this, follow these steps:

Step 1: First open Windows 11 settings with Windows + I button on your keyboard.

Step 2: Go to Bluetooth & Devices in the left sidebar.

Bluetooth & Devices

Step 3: Find the touchpad option in the right sidebar and click on it.

Find the touchpad option in the right sidebar

Step 4: Again click on the Scroll and Zoom option and then select the Drag two fingers to scroll option. You have to enable this option to enable the touchpad in your Windows 11.

Step 5: Then enable Pinch to zoom option.

Method 2 – Try to Change the Pointer scheme

Step 1: Open Windows search with Windows + S key on your keyboard.

Step 2: Then search for MAIN.CPL and then press enter.

Search MAIN.CPL in Windows search

This will open mouse properties.

Step 3: In the mouse property option, find and click on the pointer tab.

Step 4: Select the Scheme of your choice and then click on Apply > OK to save changes.

Select any different Scheme of your choice

Method 3: Update Touchpad Driver

Outdated or damaged drivers can also cause this issue. So to fix the touchpad scroll not working issue, you have to update your touchpad drivers on Windows 11. Here are the steps:

Step 1: First press the Windows + X button on your keyboard to access quick settings on Windows 11.

Step 2: In the quick menu, find and click on the Device Manager to open it.

Open Device Manager using Control Options

Step 3: In the Device Manager, find Mice and other pointing devices and then expand it.

find Mice and other pointing devices and then expand

Step 4: You will see a list of all installed device drivers here. Find and right-click on the touchpad driver.

Step 5: Then go to properties.

 right-click on the touchpad driver and choose properties

Step 6: In the new options, find the update driver option.

Click on Update Driver

Step 7: You can browse to the location where the driver file is located or you can update the driver online.

Once done, restart your laptop and your issue will be fixed.

Method 4 – Check Mouse Properties

Step 1: Open Windows search with Windows + S key on your keyboard.

Step 2: Then search for MAIN.CPL and then press enter.

Search MAIN.CPL in Windows search

Step 3: Find and click on the Touchpad or Settings section and see if two finger option is disabled or enabled. If disabled, enable it.

Then restart your computer.

Method 5: Roll Back Touchpad Driver Update

If you recently update your touchpad driver and facing an issue right after that then try to roll back to the older driver version. To do this, follow these steps:

Step 1: First press the Windows + X button on your keyboard to access quick settings on Windows 11.

Step 2: In the quick menu, find and click on the Device Manager to open it.

Open Device Manager using Control Options

Step 3: In the Device Manager, find Mice and other pointing devices and then expand it.

find Mice and other pointing devices and then expand

Step 4: You will see a list of all installed device drivers here. Find and right-click on the touchpad driver and then click on Properties.

right-click on the touchpad driver and choose properties

Step 5: Go to drivers tab > Roll Back Driver.

Click on Roll Back Driver

Follow on-screen instructions and then it’s done. Restart your computer and you are good to go.

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Rahul Patel

Rahul is a blogger and a tech geek. By reviewing the latest technology and finding the solution of pesky errors, he feels immense pleasure. Driven by his innate interest in blogging, he adapted blogging as a full-time profession 4 years ago.

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