DoorDash announced on Wednesday that it’s launching a text-to-order AI agent that lets users place orders through Apple Messages. With this feature, you can send simple texts like “order my usual,” and the AI will identify your preferred Friday night order, making the process more efficient.
Moreover, you can ask for specific dishes and get suggestions for local restaurants. When you submit a request, the agent will look for nearby options and propose a cart based on your input. It can even send photos of the recommended dishes, giving you a better idea of what to choose.
For group orders, the AI agent can accommodate various dietary preferences and adjust quantities accordingly. This adaptability helps you meet everyone’s tastes in a single order, simplifying the experience for larger gatherings.
Through this new feature, DoorDash intends to differentiate itself from rivals such as Uber Eats and Grubhub. This launch is also part of a wider movement toward using personal AI agents that can perform tasks without the need for users to navigate conventional apps or websites.
To access this new functionality, DoorDash is setting up a waitlist for users in the U.S. If you’re interested in trying out this feature, signing up could be a good option.
DoorDash’s introduction of a text-to-order AI agent reflects a clear shift towards simplifying the ordering process, especially for group situations where dietary preferences vary. As the company tests delivery drones in Northern California, it highlights a dual approach: enhancing user experience through innovative technology while exploring new delivery methods to meet the evolving demands of the food delivery market.
